Terms of Service
These terms apply when you use this website or work with Media Vision Digital Marketing ("Media Vision", "we", "us"). By using the website or our services, you agree to them.
1. Our services
We provide digital marketing services, including Google Ads and Meta Ads management, conversion tracking and landing page design. The exact scope, deliverables and timeline of any engagement are set out in a separate proposal or agreement. If that agreement differs from these terms, the agreement applies.
Information on this website, including packages and examples, is for general guidance and is not an offer. Case study results are from past campaigns and are not a promise of future results.
2. Fees & ad spend
- Our package prices are management fees only. Advertising spend is paid by you directly to Google, Meta or other platforms.
- Fees are quoted in Ringgit Malaysia (RM) and are payable as stated on your invoice or agreement.
- We may pause work on overdue accounts after giving you notice.
3. No guaranteed results
We work to improve lead quality, cost per lead and return on ad spend, but advertising results depend on factors outside our control, including platform algorithms, competition, your offer, pricing, website and sales follow-up. We do not guarantee any specific number of leads, sales or return.
4. Your responsibilities
- Give us accurate information and timely access to the accounts we need.
- Make sure your products, claims and offers are lawful and that you hold the rights to any content you provide.
- Follow the advertising policies of Google, Meta and other platforms. Platforms may reject ads or restrict accounts at their own discretion.
- Respond to enquiries generated by your campaigns promptly.
5. Intellectual property
The content, design and branding of this website belong to Media Vision. Once paid in full, you own the ad creatives and landing pages we produce specifically for you, unless otherwise agreed. We may show non-confidential work and results in our portfolio unless you ask us not to.
6. Third-party platforms
Google, Google Ads, Meta, Facebook, Instagram, WhatsApp and ChatGPT are trademarks of their respective owners. Media Vision is an independent agency and is not owned by or affiliated with these companies. ChatGPT Ads is listed as coming soon and depends on availability from its provider.
7. Limitation of liability
To the extent permitted by law, we are not liable for indirect or consequential losses, lost profits, or losses caused by third-party platforms, account suspensions or outages. Our total liability for any claim is limited to the management fees you paid us in the three months before the claim.
8. Using this website
You may use this website for lawful purposes only. Links to other websites are provided for convenience, and we are not responsible for their content. We may update the website and these terms at any time. The latest version will always be on this page.
9. Governing law
These terms are governed by the laws of Malaysia, and any disputes will be handled by the courts of Malaysia.
10. Contact us
Media Vision Digital Marketing · SSM 202603119165 (RA0135210-U)
Penang, Malaysia
WhatsApp: 010-532 2178